Support
Contact
We answer questions about orders, shipping, certificates and account access.
Support
[[SUPPORT EMAIL]]
Response time: [[RESPONSE SLA]]
What we can help with
- Order status, tracking and delivery
- Certificates of analysis and lot information
- Account access and registration
- Invoices and payment
What we cannot advise on
All materials are supplied for laboratory research use only. We cannot advise on use in humans or animals, and we cannot provide dosing, administration or reconstitution guidance for any such use. Inquiries of that nature will not be answered.
Business inquiries
[[BUSINESS CONTACT]]